How retailers are using AI to stop return fraud

The average return rate last year was about 17%, according to industry data. Retailers say fraudsters are increasingly exploiting lenient policies, often by sending back cheaper or different items than what was originally purchased.

Jan 23, 2026 - 12:39
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How retailers are using AI to stop return fraud
Cbs News
The average return rate last year was about 17%, according to industry data. Retailers say fraudsters are increasingly exploiting lenient policies, often by sending back cheaper or different items than what was originally purchased.

Source Name: Cbs News

Source Website: https://www.cbsnews.com

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